Privacy Policy

Introduction

Ritto is the product and service brand used on ritto.ai. We respect your privacy. This Privacy Policy explains what information we collect when you visit our website, join the beta update list, use an account or admin area, download software we make available, or otherwise interact with Ritto.

This policy is intended to be clear and practical. It does not replace any rights you may have under applicable privacy laws.

Information We Collect

We may collect the following categories of information:

1. Contact information: such as your email address when you join the beta update list, contact us, request product updates, or create an account.
2. Account information: such as name, email address, authentication details, roles, permissions, invite codes, and profile settings if account access is enabled.
3. Product and usage information: such as pages viewed, actions taken, feature usage, downloads requested, error logs, and preferences.
4. Device and technical information: such as IP address, browser type, operating system, device identifiers, language, referring page, and approximate location derived from IP address.
5. Support and communication information: such as messages you send to us, feedback, support requests, and responses.
6. Operational records: such as security events, rate-limit records, audit logs, and server logs used to protect and operate the service.
7. Payment information: if paid features are offered later, payment details may be processed by third-party payment providers. We do not intend to store full card numbers on our servers.

Beta Update List

When you submit your email address on the Ritto website, we use it to register your interest in beta updates and product communications. We may use a third-party or self-hosted email/contact management provider, such as UseSend, to store and manage that contact list.

You can ask us to remove your email address from the beta update list by contacting us at the email address below.

How We Use Information

We use information to:

• provide, operate, secure, and improve Ritto;
• manage beta update subscriptions, waitlists, downloads, accounts, and admin access;
• respond to inquiries, feedback, and support requests;
• send product, technical, security, and administrative communications;
• understand website and product usage;
• detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized access;
• comply with legal obligations and enforce our terms.

Cookies and Similar Technologies

We may use cookies, local storage, analytics tools, and similar technologies to keep the site working, remember preferences, measure performance, understand usage, and protect the service. You can control cookies through your browser settings, but disabling some cookies may affect site functionality.

How We Share Information

We do not sell your personal information. We may share information only as needed:

• with service providers who help us host, operate, secure, analyze, email, store, or support the service;
• with payment processors if paid features are offered;
• with your organization or workspace administrators if you use Ritto through an organization;
• when required by law, legal process, or a lawful government request;
• to protect the rights, property, safety, or security of the Service, users, or others;
• in connection with a merger, acquisition, financing, reorganization, or transfer of assets, subject to appropriate protections.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining security and audit records, complying with legal obligations, resolving disputes, and enforcing agreements.

Beta update emails are retained until you ask us to remove them, we no longer need them, or we close the relevant contact list.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, encryption in transit where appropriate, secret management practices, and operational monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Transfers

Ritto may be operated from, and service providers may process information in, countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

Your Choices and Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent for certain processing. You may also have the right to opt out of certain communications.

To exercise these rights, contact us using the email address below. We may need to verify your request before acting on it.

Children

Ritto is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Links and Services

Our website or product may link to third-party websites, tools, repositories, payment processors, email providers, hosting providers, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and, where appropriate, provide additional notice.

Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

[email protected]